Customer Services 

COVID-19 Status Update - 2/26/2021 12:00 PM

We are accepting appointments driver's licenses as well as a few additional services in the Deputy Registrar office.  See below for a comprehensive list.  Please be aware we are not accepting appointments for tab renewals at this time.  These will continue to be done via drop box.  Should you need to speak with a representative about other options, please call 952-496-8432. 

You may make an appointment if your transaction is one of the following:

  • Vehicle transfer
  • Duplicate title
  • Lien release
  • Name change on title
  • Special plate application or transfer
  • Specialty registration such as farm quarters, high/low, partial pay
  • Disability plates
  • Marriage Licenses
  • Drivers Licenses

All other services such as tabs, title transfers, disability certificates, duplicate titles, and other deputy registrar services will continue to be offered through the drop boxes or mail. Please ensure that all transactions left in the drop boxes have a phone number enclosed. Requests will be processed within 48 hours and returned via mail.

Please follow us on Facebook to see our step-by -step videos on how to process transactions during a building closure. 

Questions? Reach out to us via email at customerservicevm@co.scott.mn.us or call 952-496-8432. We have staff ready and available to answer your questions from 8 AM – 4:30 PM, Monday – Friday.

Online Scheduling

Dealers: The Governor’s order recognizes that motor vehicle repairs and limited sales are considered critical services and may continue during this period. According to the order, dealerships may conduct "sales that are necessary to allow for essential travel, when conducted by appointment, and only when CDC and MDH guidelines, including social distancing, can be met.”

Granting extensions for driver’s licenses, ID cards, and tabs requires a change to state law, and the Minnesota Legislature is scheduled to consider this topic. The Minnesota Department of Public Safety Driver and Vehicle Services division (DPS-DVS) will provide additional information and guidance if anything changes. We will post any updates on social media and to our website as they become available.

Thank you for your understanding during this unprecedented time.