I got an error message on Cloud Library

Errors are uncommon in Cloud Library, but when they do pop up they're easy to resolve. Click the Cloud Library Common Issues link to see all error messages. When in doubt, restart your device or uninstall and reinstall the app. 

Need more help? Use the Ask a Librarian form located on the library homepage.

Cloud Library Common Issues

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1. How long can I keep eBooks or eAudiobooks?
2. How many eBooks or eAudiobooks can I have checked out at a time?
3. Can I renew my eBooks or eAudiobooks?
4. Can I return eBooks or eAudiobooks early?
5. Can I place holds on eBooks or eAudiobooks?
6. I need help with Cloud Library.
7. I got an error message on Cloud Library
8. I need help with RBdigital (formerly OneClickdigital).
9. I need help with RBdigital eMagazines (formerly Zinio).
10. I forgot my PIN number.
11. It says my privilege has expired.
12. How long can I keep RBdigital magazines (eMagazines)?
13. How many RBdigital magazines can I check out (eMagazines)?
14. I need help with OverDrive.